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Surplustomer News - FAQ

MSU Spartan Stadium Turfgrass Section - FAQ

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Frequently Asked Questions

How do I cancel my order?

Just email us your order number or confirmation number and we can cancel your order.

My payment failed what happened?

If you do not receive a confirmation message and email after your order, unfortunately it did not go through. Common issues include incorrect Billing Address or CVV. Be sure to check and verify that the information that you are entering is the same that is on file with your bank.

Can you ship the turf to me?

At this time we are not able to ship the turfgrass, it is available for pickup only.  

Where can I pick up?

You will be contacted with that information once the pickup dates/times are established.  The pickup will be most likely somewhere on the main MSU campus.

When can I pick up?

At this time pickup dates are not currently known. It is anticipated that sections will begin to become available for pick-up on, or shortly after April 15, 2019.

You will be notified via email address that you used for your order with the pickup time and location as soon as we have that information.  

Can I buy grass seed that is used for the stadium?

At this time we only have the turf that was used at the stadium.  

How much do the sections cost if there is a $10 deposit?

The deposit amount covers the entire cost of a section of turfgrass. 

What type of grass is the turf?

The grass is a Kentucky Bluegrass Hybrid.

What size are the sections of grass?

Grass comes in rolled nine square foot sections of approximately 18" x 72".

Is this artificial turf or real grass?

The grass that is offered is real live grass grown and used at Spartan Stadium.

How should the turf sections be handled after pickup?

Turf must be transplanted as soon as possible. For basics on how to lay the sod please see: https://www.doityourself.com/stry/how-to-lay-sod-in-10-steps. We cannot guarantee turf after removal but https://www.doityourself.com/stry/sod-maintenance--caring-for-your-new-sod has some basic instructions for caring for fresh sod.

Will the grass have numbers or letters on them from the field?

It is possible that sections may have marking on them but buyers are not able to reserve or select the sections of grass during pickup.

Will there be a certificate of authenticity included with purchase?

A certificate or letter will not be included with the turfgrass.

Why is checkout asking me to enter a shipping address?

The shipping address is used to calculate sales tax during checkout and it not used to ship these items.




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